Return & Refund Policy

At Noblate.com, we know that online shopping doesn’t always go exactly as expected. That’s why we’ve created a return and refund policy that is fair, flexible, and easy to understand.

Return Window

You have 30 days from the date of delivery to request a return. This gives you plenty of time to try your item at home and decide whether it’s right for you.

Return Process

  1. Get in Touch – Email us at noblate1994@outlook.com with your order number and the item you’d like to return.

  2. Approval & Instructions – Our customer service team will guide you through the next steps.

  3. Send It Back – Ship the item back using any courier service. A trackable option is recommended, but not mandatory.

  4. Refund or Replacement – Once your return is received, we’ll process your refund or send you a replacement if that’s what you’d prefer.

Flexible Conditions

  • Items may be tried on before return; they don’t need to be in “perfect new” condition—just in reasonable, reusable shape.

  • Original packaging and tags are welcome but not strictly required.

  • For hygiene reasons, earrings and intimate apparel cannot be returned unless defective.

  • Final sale or clearance products may also be excluded.

Refunds

  • Refunds are generally issued within 3–5 business days after the return arrives.

  • Funds will be returned to your original payment method. Processing times may vary depending on your bank or provider.

  • If your item is defective, damaged, or incorrect, we’ll cover all return costs—and in some cases, we may not require you to send the item back.

Exchanges

We don’t offer direct exchanges. If you’d like another size, color, or style, simply return your order for a refund and place a new order.

Damaged or Incorrect Items

If you receive a wrong or faulty item:

  • We will prioritize issuing a refund immediately.

  • At the same time, we can arrange a free replacement shipped directly to your home if you’d prefer.

  • You won’t need to pay any additional costs in these cases.