Contact Us

We’re always here to help. Whether you have a question about your order, need assistance with a product, or simply want to share feedback, we’d love to hear from you. At Noblate, providing outstanding customer support is our priority.

Get in Touch with Us

If you have any inquiries regarding your shopping experience, our products, returns, payments, or any other concerns, please don’t hesitate to contact us using the information below:

Company Name: Haifeng County Taohe Town Lusunyu Design Studio
Contact Person: Peng Xiaoyun
Phone: +86 176-8925-3912
Email: noblate1994@outlook.com
Address: No. 21-670, East Section of Zhenqian Street, Taotang Market, Taohe Town, Haifeng County, Guangdong, China
Postal Code: 516432

Customer Service Hours

Our team is available to assist you during the following times:

Monday to Saturday: 9:00 AM – 6:00 PM (GMT+8)
Sunday & Holidays: Responses may be delayed, but we will get back to you as soon as possible.

You can expect a response within 24–48 hours of your inquiry. Please check your spam or junk folder if you haven’t received a reply.

Order & Shipping Questions

If your question is related to an existing order or shipping status, please include the following in your message:

Order number
Full name
Product details (if applicable)
Description of the issue

Providing these details upfront will help us resolve your issue faster.

Media & Business Inquiries

For collaborations, wholesale requests, or media partnerships, please email us at noblate1994@outlook.com with the subject line "Business Inquiry" or "Media Request". Our team will review and get back to you within 2–3 business days.

We Value Your Feedback

Your satisfaction is what keeps us going. If you have any suggestions, comments, or feedback — positive or constructive — we truly appreciate you taking the time to share it with us.